Stories from real customers

Brenda Hernandez

Profesional and friendly.

Beto

Jesse Baird is very attentive!!

Jaime Sanchez

excellent customer service

Juanchoo

Overall great service, Genesis helped me out and was great.

Adam Fazio

This is the second car we have purchased form Casa and both experiences were top notch. No issues of any kind, price was what we wanted with no extra add ons that you hear dealerships always adding. These folks are straight forward no bs.

Brenda Desbien

Very helpful and worked with us to get the car i wanted at a good price. Christian Cuevas.was amazing

Elisa Meza

They are very friendly and have good service, they served me very quickly and without an appointment. I recommend them. This time I got a guy named René and he also served me very well and above all very honest. Thank you René Fuentes for the car wash you gave me today and as always very friendly. God bless you 🙏🏻 Now I got a very friendly guy too. His name is Roberto, he is in the sales department, he took the time to show me some cars and I even drove them. The car was fantastic, but I think I should wait a little while to change cars. See you soon Roberto, thank you, God bless you 🙏🏻

mary salas

Diamond was so helpful in finding our car and he was very professional in helping us get our family on the road, he met every expectation. If you are looking for an honest sales man please go see diamond !!

Emma Zopfi

Helpful, quick service. Steve did a great job.

Enrique Lazcano

Great service

Erica

Excellent customer service! I had a few issues after my first appointment, but the dealership resolved everything within 24 hours. They were professional, apologetic, and efficient. I truly appreciate a company that prioritizes customer satisfaction. I will definitely be back.

Erica

Excellent customer service! I had a few issues after my first appointment, but the dealership resolved everything within 24 hours. They were professional, apologetic, and efficient. I truly appreciate a company that prioritizes customer satisfaction. I will definitely be back.

Carmen Perez

Nice

ART RICHARDS

Melisa was very helpful and courteous.

Barbara Jean

Steve Mletzko, Danny Martinez, and Melissa Martinez were more than prompt, professional, and provided me with exemplary customer service! Thank you each and all so much!

Ashley Cortez

Great customer care and reasonably priced! Will definitely bring my vehicle back again.

Tanya Rios

Service wait time was quick, excellent attention to service detail and staff were friendly, even when power was lost!

Paul Cabrera

Everyone from sales to service to Parts did a great job.

Claud Gobble

Jason Dominguez was very thorough and professional

Selene Molina

I recently purchased a 2024 X5 from Casa Nissan, and I had an excellent experience from start to finish. Since I live in Deming, NM and the dealership is located in El Paso, TX, the entire purchase was completed remotely, and the process was incredibly smooth. Tony Mendoza in sales was professional, responsive, and very helpful throughout the entire transaction. He made sure all my questions were answered and kept everything organized and stress-free despite the distance. Dylan in the finance department was just as great. He explained everything clearly, handled the paperwork efficiently, and made the financing process quick and easy. Overall, Casa Nissan exceeded my expectations. I highly recommend them—especially Tony and Dylan—if you’re looking for a smooth, professional car-buying experience, even from out of town.

Bryan Cutshall

Was looking for a new vehicle in December spoke to a few other dealerships and can honestly say there was alot of run around when it can to pricing until it came to casa Nissan and being partnered up with the sells agent Carlos, he was extremely knowledgeable and was up front about the cost and vehicle knowledge. I would highly suggest if anyone is looking for a new vehicle at casa Nissan to ask for Carlos if you are as picky as myself and want to speak with someone just as knowledgeable.

Edith Ramirez

Elvin Stroude approached me as soon as I walked into Casa Nissan. He was able to locate the exact car I was looking for and delivered the best vehicle purchase I’ve experienced.

Michael Blette

My wife and I are very pleased with our low mileage 2023 Santa Fe purchased from Casa Toyota. Our salesman, Presley Ford listened and attended to all of our questions and needs. His boss Ivan was very knowledgeable and easy to work with. It was a great choice to buy our vehicle local.

cindy Phillips

JP and Leo were professional and took care of us. The finance department did their best to help us with our needs. Thanks for everyone’s hard work!